By entering our website you agree to all of the terms and conditions as set out below.
The Aesthetic Clinic is dedicated to ensuring that your privacy is protected. When asking you to provide certain information by which you can be identified with using this website, you can be assured that it will only be used in accordance with this privacy statement. The Aesthetic Clinic may change this policy from time to time by updating this page.
Please check this page on a regular basis to ensure you are happy with any changes that are made.
(1) What information is collected?
The Aesthetic Clinic may collect the following information:
(a) Your name and contact information including your email address and telephone number.
Following initial website enquiry information collection (name, telephone, email, treatment of interest) the Aesthetic Clinic will contact you via email or telephone to enter into communication regarding your enquiry i.e treatment information or appointment request
(b) Personal information such as address, postcode, personal preferences and occupation.
Upon attendance to the Aesthetic Clinic for an appointment (usually consultation) the following additional information is required:
– Full address
– Date Of Birth
– Next of kin / emergency contact
– Medical history past and current
– Previous relative treatments
-Treatments/ procedures of interest
Further to the consultation, if treatment is pursued, the following additional information is taken:
– Treatment consent forms
– Clinical photography- these will be uploaded to your own personal record on a secure electronic database that can only be accessed securely with personalised PIN access by current employees
– Treatment details- these will be in hand written form written by the practitioner of each individual treatment and stored in secure locked filing system.
– Appointment details (times and treatment titles) – this information will be stored on electronic database that can only be accessed securely with personalised PIN access by current employees.
– Payment records – (strictly only date, amount and method) – this information is stored on your own personal record on the electronic database and on your hand written clinical notes stored in secure filing system.
The additional information gathered following the point of consultation will not be shared with any third parties except in such instances during the treatment process where it is necessary, such as:
– Pharmacies (prescriptions)
– Insurance company (claims)
– Legal personnel (prospective legal proceedings)
-Other medical professionals if requested by you for additional treatments or referrals
(c) Information relevant to customer surveys, competitions, social media and special offers.
(2) What do we use your information for?
This information is required on order to understand your personal needs and provide you with a better service, and additionally for the following reasons:
To contact you-
For example if you fill out the contact form we will attempt to reply to you or contact you regarding past or upcoming appointments.
Internal record keeping-
To provide you with services, such as newsletters if you have opted in, this helps improve our products, treatments and services.
To send out promotional emails-
To inform you about new products, special offers or other information using the email address which you have provided.
(3) Policy amendments.
From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. To customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable electronic and managerial procedures to safeguard and secure the information that has been collected online via this website. However, please note that no data transmission over the Internet is completely secure. Therefore, we cannot guarantee or warrant the security of any information that you provide to us and you transmit such information to us at your own risk.
(4) What are your Rights?
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org
Your personal information will not be disclosed to third parties (other than those specified in section 1b) unless we have your permission or are required by law to do so.
(5) Updating information.
If you believe that any information we are holding about you is incorrect or incomplete, please email email@example.com as soon as possible. We will promptly correct any information found to be incorrect.
(6) Third party websites.
Your personal information will not be disclosed to any undisclosed third parties.
A cookie is a small text file that is stored on the web browser of your computer or mobile device by a website’s server. The information that is collected is unique to you and only the server that delivered the cookie will be able to retrieve or read its contents.
Cookies are often used to enhance your experience on a website as they can remember information about your visit, such as your personal preferences. For example, cookies are used when you create an account with a website so that information about you can be remembered saving you time on your next visit.